Monday has always been a little bit of a let down, what with it being the beginning of the work week and all.
So to start things out on a bright note for the week, I bring you the…
Monday Morning Musings for Work at Homers…
Calls to Call Centers
Caller: “Can you give me the telephone number for Jack?”.
Operator: “I’m sorry, sir, I don’t understand who you are talking about”.
Caller: “On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC wall socket and telephone Jack before cleaning. Now, can you give me the number for Jack?”.
RAC Motoring Services
Caller: “Does your European Breakdown Policy cover me when I am travelling in Australia?.
Operator: Doesn’t the product give you a clue?
There was a caller who asked for a knitwear company in Woven.
Operator: Woven?. Are you sure?.
Caller: “Yes. That’s what it says on the label – Woven in Scotland”.
Caller: “I’d like the RSPCA please”.
Operator: “Where are you calling from?”.
Caller: “The living room”.
On another occasion, a man making heavy breathing sounds from a phone box told a worried operator: “I haven’t got a pen, so I’m steaming up the window to write the number on”.
Tech Support: “I need you to right-click on the Open Desktop”.
Tech Support: “Did you get a pop-up menu?”.
Tech Support: “OK. Right-Click again. Do you see a pop-up menu?”.
Tech Support: “OK, sir. Can you tell me what you have done up until this point?”.
Customer: “Sure. You told me to write ‘click’ and I wrote ‘click’”.
Tech Support: “OK. In the bottom left hand side of the screen, can you see the ‘OK’ button displayed?”.
Customer: “Wow! How can you see my screen from there?”.
Caller: “I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?”.
Customer: “How much does it cost to Bath on the train?”
Operator: “If you can get your feet in the sink, then it’s free.”
Customer: “I’ve been ringing 0700 2300 for two days and can’t get through to enquiries, can you help?”
Operator: “Where did you get that number from, sir?”.
Customer: “It was on the door to the Travel Centre”.
Operator: “Sir, they are our opening hours”.
Hope that put a smile on your face and brightened the start of the work week just a bit.