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Mark Twain
This is an ongoing series of interesting and helpful reads that I have come across on the Internet. I try to include the most helpful articles and links each week to provide the widest range of information for the home business entrepreneur.
How To Impliment a Proactive Customer Support Strategy by Ben Yoskovitz… According to Ben, “The goal of proactive support is to identify and resolve issues before they become problems”. He exlains exactly how to get an effective customer support progran going from the get-go.
How I Create and Manage A WordPress Website by Michael Gray… A lot of people think that WordPress is only for Blogs, but it is a CMS (Content Management System) and is quite a good alternative to other Website applications. Check out how it can be used by reading Michael’s post.
I hope you find some of these articles informational and helpful. I think they will be enjoyable reading nonetheless.
